We turned up after paying $35 for a taxi to get there for 9am for a 9.30 flight. There are two companies at the same heliport, but Liberty could not fly because of the weather. Apparently they keep their helicopters at a different place from the other company and could not fly their helicopters in. It is a bit annoying to watch everyone who has booked with the rival company taking off. We were told there was a delay, but there was no room to sit anywhere, people were queuing outside. No where to get a coffee, just a vending machine outside that ate my money and failed to deliver! We waited until 10.30 and then decided to leave as we had to check out of our hotel. Apparently we will have to apply for a refund from via tour, but they refunded us the $80 that they take off you (although you are not told what for) when you book in. I know their reply to this will be ‘You can’t help the weather’, but the weather was perfect where we were, so perhaps they should keep their helicopters in more than one place, perhaps the same place as the rival firm next door who managed to get flights out!! All in all it cost us $70 dollars in taxis and three hours of our limited time in New York! Not impressed