My family and I used Hawaiian Parasail today for everyone's first time parasailing and they did NOT disappoint. We booked in the morning and were able to schedule a 1:30pm flight time the same day.
The guys on the boat - Julio and Pablo as they like to be called ;) - were friendly and extremely good at easing any nerves. Since everyone had arrived early for the flight time, they took us onto the boat early and let us spend some extra time driving around the ocean before putting the parasail up. The boys even let us go to about 1,200 feet of line instead of the 1,000 we had all paid for which was a nice treat! The flight was good and calm, the music on the boat was good, and the crew was great!
I do have to mention, the only negative part of our experience was the girl in charge of signing waivers at the hut. So was abrasive and rude. She didn't take the time to explain the waivers, asked us the same questions over and over, and appeared to be annoyed we were there. Everything besides her welcome and lack of customer service was fantastic!