Been in and around Atlanta for years and never heard of this company. For part of my daughter's birthday I bought a Friday morning "East Side" tour with Mira and guide C.K. What a great experience! Both individuals were helpful, friendly, laid-back and very enjoyable to speak with.
If you've never tried a Segway DO IT period. They're WAY too much fun to explain here (very stable and easy to operate) and it's the ONLY way to see the city so personally and so efficiently. C.K. was very patient and fun, weaving historical information with personal insights and good tips on shopping and sight-seeing along the way. The east-side tour gives you a bit more "room to zoom" around with on the Segways (and trust me, you'll want to) and includes the cemetery. Prices are perfect for a two-hour tour given what you see on the tour and are inline with other Segway tour companies (like St. Augustine and Chattanooga).
Their equipment is in great shape and consistent. The office has an area to sit, watch training video and ask questions. There is clean bathroom and plenty of places to stop if need be (they do plan a half-way stop for those who need to take a break) but we elected to keep going - it's too much fun! CK provided many small "intimate" details about the city and the sights and I HIGHLY recommend this tour for anyone. I believe my 81 year old father would operate a Segway quite comfortably although those who have issues standing for long periods may find it troublesome. You only need 'basic' balance skills and the Segways are stable and responsive. We will definitely be back for the west-side tour as well as the downtown tour when they start those.
As an aside, they are close (across plaza) from the Westin hotel with an observation platform and restaurant for the BEST view of the ATL skyline anywhere. My recommendation is to take the Segway tour, then view the ATL skyline and have lunch on the observation level - or try to choose one of the amazing locations CK pointed out. We picked the Krog Street Market and were not disappointed!
A very memorable, fun and informative morning.
Well done ATL Cruzers!
PS: Maybe talk to Westin about a lunch/observation combo when booking Segway tours?
-JMC