My fiance and I bought tickets for the 1:00 pm tour. We arrived early around (12:45 pm) so we can have good seats, but then realized we were the only ones on the tour. We waited around 30 mins so they can gather more people, the supposed "1:00 pm" tour left around 1:30 pm. After departing we went in circles around Hollywood for an hour to come back and pick up 2 more other people this 2 hour tour ended up being a 3 1/2 hour tour. They did not deliver what they advertised, Beverly hills, Hollywood sign, and star homes we only saw about 8 homes and did not stop at the Hollywood sign. As soon as we arrived we asked the salesperson that sold us the tickets for a refund, they told us NO! No refunds sorry. We had plans to meet up with family members for dinner at 4:00 pm ended up being late and ruined our dinner plans. This company needs to be shut down and we are going to report it to the (BBB) better business bureau. Don't waste your money or your time they are better companies out there, do your research before you book. Don't do the same mistake we did. I guess you get what you pay for $20 each gets you this.