My mother has terminal messtastic breast cancer, throughout her bones etc. Was looking for things to do. Since she using a wheelchair, I thought this might be something new she could enjoy on our trip to Solvang. Later realized the place isnāt ADA compliant-not wheelchair accessible and she probably wouldnāt be able to do it. When I realized this, it was the night before (bought it on line late the night before seeing the lack of accessibility (not even 24 hours later) they were closed. Called first thing in the morning. Spoke to a nice woman who said the office to do refunds didnāt open until 10 and made is sound like I would be refunded. I apologized 2x taking responsibility for my part in this (ordering late, getting off work after they closed thereby missing the ācancellation window-in part because I bought the tickets late at night, the night before. Anyway, she voiced understanding etc and said I would get an email when the office opened and processed my request she submitted. Instead got not ONE but TWO āsorry denied your requestā emails. I responded to the first explaining my part in this, apologizing again and said I didnāt originally see the very bottom of the web page saying no wheel chair accessibility, not for people with this limitation or that one etc. Thatās when I got the second email that says they reviewed everything and ārefund denied.ā So, I figured I had to eat the $130. Ok with it because it was my fault I ordered late at night, worked the whole next day and not u til home, excitedly reviewing location, hours etc so we could leave in the morning, that I realized the problem. Why I am leaving this negative review however is because i didnāt just blow off the event and choose not to go or forget or whatever. There page said āwheel chairā inaccessible. Thatās a then problem. Yes, I didnāt see it. Thatās important info. Maybe that should be a disclaimer before payment is accepted??