My wife and I had a great time, Gary & Linda were very informative (both with the Segways and with the local history) and patient. Although we had ridden Segways before and were very proficient, others required extra help getting up to speed, and Gary/Linda were very helpful preparing them. A great overview of Coeur d'Alene, a good mix of scenery and history, Gary took lots of pictures to pass along to the riders after the tour. Highly recommend this tour!