9/11 Memorial and Ground Zero Walking Tour with Optional 9/11 Museum in New York City booking from $14.99

9/11 Memorial and Ground Zero Walking Tour with Optional 9/11 Museum

Overview

Take an in depth and meaningful visit to the 9/11 Memorial and World Trade Center area where you'll see things that you would never even think to look for on your own so your experience at the World Trade Center will be more meaningful and informative. You'll visit The 9/11 Memorial, St. Paul's Chapel, Fulton Center, Fireman's Memorial, The Oculus, Brookfield Place and more.

Option 1: Walking Tour Only - 2 hours does not Include Museum Entry

Option 2: Museum Add On - must be selected at booking - approx 4 hours total Includes Museum Admission

City: New York City

Tue 19 Nov

Other dates

You can choose the date already on the booking website

Starting at $14.99

Make a reservation

Tue 19 Nov

Starting at $14.99

Make a reservation

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What's Included

Local guide

Museum Ticket included ONLY when booking Tour Option: Walking Tour and Museum Ticket

Additional Info

Wheelchair accessible
Infants and small children can ride in a pram or stroller
Service animals allowed
Public transportation options are available nearby
Transportation options are wheelchair accessible
All areas and surfaces are wheelchair accessible
Suitable for all physical fitness levels
IMPORTANT INFORMATION: PLEASE READ TO PREPARE FOR YOUR VISIT
Walking tour takes place before the museum entry and is approximately 2 hours. If you chose the 9/11 Museum option the average museum visit takes approximately 1.5 to 2 additional hours, depending on your pace. Please plan your schedule accordingly.
FOR IMMEIDATE ASSISTANCE WE DO NOT RECOMMEND USING THE MESSAGING SYSTEM AS THERE MAY BE A DELAY IN DELIVERY.. For immediate help please call the number on this voucher as early as possible so we can provide directions.
Entrance to the 9/11 Memorial is incuded for all guests.
Museum admission ONLY included for Tour Option: Walking Tour and Museum Ticket. Please check your voucher to confirm your tour option. Either Walking Tour Only or Walking Tour and Museum Ticket. If you intended to include a Museum Admission Ticket please contact us prior to your visit for availability.
Guide does not enter 9/11 Museum with the group, if chosen this portion of the visit is self guided.
TICKETS TO THE 9/11 MUSEUM (if selcted) WILL BE SENT TO GUESTS VIA EMAIL WHEN YOU CHECK IN FOR THE TOUR. IN ORDER TO RECEIVE TICKETS GUESTS MUST PROVIDE AN EMAIL ADDRESS AND HAVE ACCESS TO DATA OR WiFi SERVICE AND BE ABLE TO OPEN THE PDF FOR SCANNING AT THE ENTRANCE OF THE 9/11 MUSEUM.
Tour departs promptly as scheduled. In order not to disrupt the visit and preserve our guest experience we cannot coordinate with the guide for late parties to join the tour in progress.
NO REFUNDS ISSUE FOR MISSING THE TOUR.
Face masks required for travellers in public areas
Face masks required for guides in public areas
Social distancing enforced throughout experience
Guides required to regularly wash hands
SMALL GROUP WALKING TOUR ONLY. An option for those who prefer to wear a mask on the tour. It will be required at all times indoors and outdoors while with the guide and group. No Exceptions. Must Bring Your Own Mask. All guests are required to wear masks while on the walking tour.

What To Expect

St. Paul's Chapel

Tour starts at St. Paul's Chapel. It played a significant role in the aftermath of the September 11th attacks.

FDNY Memorial Wall

See the Bronze Memorial, dedicated to the FDNY firefighters who were lost on September 11th.

The National 9/11 Memorial & Museum

Learn the significance and symbolic design of the 9/11 Memorial from your guide, then spend some time reflecting near the pools. Entrance to the 9/11 Memorial is included for all visitors; if you opted to include a 9/11 Museum admission ticket, you can visit after the walking tour. Museum visits are self guided; plan around two hours to take in all the exhibitions.

The Oculus

Part of the reconstruction of the World Trade Center, the Oculus is an ultra-modern transportation hub and shopping mall with a space-age feel. Learn about its symbolism and design from your guide.

Brookfield Place

Visit the Winter Garden and the North Cove Marina to take photos of the World Trade Center from another angle and hear stories about the evacuation efforts on the Hudson River on 9/11.

American Express 11 Tears Memorial

Inside the American Express Building, see the striking memorial constructed by American Express in memory of their employees who were lost on September 11th 2001.

World Trade Center's Liberty Park

Visit Liberty Park, which overlooks the 9/11 Memorial, and is home to Fritz Koenig's There and America's Response Monument.

America's Response Monument

Learn about the meaning and design of this monument, designed to honor the brave members of the U.S. Military.

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Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Traveler Photos

Reviews (261)

Jacquie P

Sep 2018

The taxi driver took us to the wrong place and therefore we missed the tour. Called City Tales and they said that i would have to pay, again. Also, Groupon voucher is the same price as buying them from City Tales, you do not get a discount.

Response from Host

Sep 2018

Hi Jaqcuie and thanks for taking the time to share your feedback. I am very sorry you had a bad experience with your taxi ride which caused you to miss the tour on August 31st. I would like to assure you that I have taken great care to make sure that our customers receive great value for their money and that they are always treated fairly. All of our policies, including those regarding accommodating late arrivals and re-booking are as flexible as possible and exceed the practices of many of our competitors. This begins with providing the support and assistance our guests may need to locate the guide and participate in the tour as scheduled. Our local phone number is listed on the voucher and our phones are open and fully staffed to provide that assistance for customers in real time if they are lost or have any questions. Sometimes guests don't call in advance. So whenever any guest has not arrived, our tour coordinator remains at the meeting location for a period after the tour begins to help those guests join the tour in progress. Our tour coordinator followed this practice on August 31st. It was not until I received your call on the morning of September 1st that I had any knowledge of why you had missed the tour the day before. At that time I did inform you that there would be a re-booking fee, which is a fraction of the original purchase price, for your group of 5 to join another tour. The re-booking fee is in place because I limit the number of guests in each group to 20 per guide to guarantee the best customer experience. So in that way we aren't like a museum or other attraction with unlimited space that can just amend the reservation to another day or time. I'm sorry if you didn't feel our policy was flexible enough in your situation but I hope this explanation helps. I value your business so if you should visit New York again I would be glad to honor this reservation at the re-booking rate, based on availability, at anytime in the future. If you have no plans to visit again you can transfer the offer to a friend or family member. Just call or email me and I'll be glad to arrange it. Sincerely.

Queen14259

Jul 2018

A moving tribute to those who senselessly lost their lives all those years ago. One can still feel the fear and terror of the moment. Made me incredibly sad but glad to have paid my respects to those that died in this tragedy. I was so glad that this beautiful memorial was erected in remembrance of everyone, and that we can visit and give just a little back to them all.

48820

Jun 2018

Fantastic walking tour. I loved the perfect pace, chance to look around and ask questions. Even a potty break in the middle of 2 hour tour. Dereck was a wonderful, knowledgeable tour guide! We took time to walk around thoroughly in St. Pauls church (where we all met) which I would recommend. We got so much information out of this tour - everyone should go!

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9/11 Memorial and Ground Zero Walking Tour with Optional 9/11 Museum

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