Had a hot air balloon ride as one of my bucket list and I checked it off last September. Rode with my fellow hippo reunion members. We chose Rainbow Ryders. I can only comment on how they run their operations since I cannot compare it to other outfits, this being my first balloon ride.
Paid half of the cost upfront and online. The second half was done right after the balloon ride after we landed.
The people were friendly and respectful. They communicated very well. The van used to transport us was clean and well maintained. We rode to am empty site and they asked us to help set up the balloon which was a treat for me.
They were very helpful in helping us into the balloon, especially an elderly member of ours.
The balloon was manned by.... He was funny and should I say, downright crazy. He was a licensed ballonist, if that is the right word. We went up and down to several altitude elevations and landed at an empty field. The ground crew were very much on the ball helping the landing and helping us out.
We had a little drink after we landed (a balloonist tradition), got our certicates and they drove us back to their office where we had quite an extensive morning snack to boot. I did not know about the snack- pastries, muffins, coffee, juice,. It was a pleasant surprise.
Overall, I would ride with this outfit anytime. In fact, my wife wants a balloon ride and I would do it again.
Response from Host
Oct 2018
Hi and thank you so much for your wonderful review! We always love when we are able to help someone check off a bucket list item and I'm glad you chose us for your first balloon flight! It sounds like you had an amazing experience with us and I'm glad you enjoyed everything so much and we were able to be a big help with that experience. I look forward to having you and your wife fly with us again soon!