It is hard to describe the 9/11 Memorial, Museum and Observatory in words, it is moving, heartbreaking, encouraging and uplifting all at the same time. Definitely something you need to see in person to fully grasp the enormity of it. Daniel M was an amazing tour guide and the fact that he was part of that horrible day in our history added a whole other level or personal recollection and detail. The amount of thought, detail and research that went into the Memorial and the rebuilding of the whole area is incredible. One can not help but be moved and to want to be a better person just by being here. Thank you so much for everyone that made something so tragic so beautiful.