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All-Access 9/11: Ground Zero Tour, Memorial and Museum, One World Observatory

Overview
This full experience of September 11th sites in Manhattan includes a 90-minute guided walking tour of Ground Zero and the 9/11 Memorial, entry to the 9/11 Museum and One World Observatory. As you're led by a local New Yorker guide with personal connection to the events of 9/11, hear stories of tragedy and heroism and gain a deeper understanding of the attack and aftermath. Select from two departure times when booking.
City: New York City
Tue 19 Nov
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You can choose the date already on the booking website
Starting at $109.00
Tue 19 Nov
Starting at $109.00
Make a reservation
What's Included
Entry to the One World Observatory
Guided visit to 9/11 Memorial and Ground Zero
English Speaking Guide
Professional, local guide with a personal connection to the events of 9/11
Timed Ticket Access to the 911 Museum
Additional Info
  • Wheelchair accessible
  • Infants and small children can ride in a pram or stroller
  • Service animals allowed
  • Public transportation options are available nearby
  • Transportation options are wheelchair accessible
  • Suitable for all physical fitness levels
  • Tour operates rain or shine. A large portion of this tour is outdoors, so please dress appropriately and be prepared for the weather. The tour may be rescheduled in the event of poor conditions; in the rare case of downpours or unreasonable weather, the tour will be canceled and you will be offered a refund. However, the One World Observatory and 9/11 Museum tickets cannot be rescheduled since they are date/time specific
  • 9/11 Museum policy: You will get a timed entry into the 9/11 Museum. Depending on availability, your ticket may be for immediately after your walking tour conclusion or some time later. The museum reserves the right not to admit you if you are early or late. You cannot re-enter the museum. There is a security checkpoint upon entering the museum. All large bags will need to be left at the coat check. You can bring in food and beverages must consume them in the Atrium level. No flash photography is allowed. No talking on cell phones
  • Freedom Tower policy: Tickets are only available for a specific date and time and cannot be used at any other time. The date will be the same date as the selected tour date. Typically, the entry time for the 10:30am tour is 2pm; the 2pm tour typically has an entry time of 5:30pm. The actual entry time may vary based on availability. In the case of no availability, you will be notified by the local tour operator to select another date, another tour, or a refund
  • Also note, in case you are approached by street booksellers, they are not affiliated with us.
  • Face masks required for travellers in public areas
  • Face masks required for guides in public areas
  • Paid stay-at-home policy for staff with symptoms
What To Expect
1
St. Paul's Chapel
We will start the tour at St. Paul's Chapel, New York Cityā€™s oldest public building still in continuous use.
2
The Oculus
The outside structure of the World Trade Center Transportation Hub, is the subway entrance and extensive shopping center.
3
FDNY Memorial Wall
Listen to the heroic stories of the emergency responders.
4
One World Observatory
End your day with a trip to the top of the tallest building in the Western Hemisphere. Spend as long as you like at the top but average time spent is 1 hour (unguided).
5
The National 9/11 Memorial & Museum
After the tour enter the 9/11 Museum with our exclusive skip the line entry. The museum is unguided and you will have 2 hours to explore at your leisure.
Show 2 more stops
Cancellation Policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
Traveler Photos
Reviews (1000)
Seaside422793
Nov 2021
Tim the Tour Man (Tim Douglas) Very personal and informative tour. The facts he told us about 9/11 and details about the architect of New York were amazing. Best tour ever Thanks Tim From your People The Clarks
james_w
Nov 2021
We loved the tour and our guide Tim Douglas. He was knowledgeable and entertaining. Our only complaint is we were not warned about taking food into the 911 museum. We had a wonderful and expensive lunch (NYC prices) Failureat the One World Observatory and my wife who isnā€™t a big eater, decided to have half of her $28 sandwich boxed. Right after lunch was our museum visit and upon entering we found out food wasnā€™t allowed and we had to trash the sandwich. The personnel at the entry did tell us if we had a backpack we could put it in side and enter. Contrary to your visitor information sheet, bullet ā€œ7ā€, backpacks are not allowed. The sandwich was boxed and in a small brown paper bag with handles. Like a gift bag. We had no intention to eat the sandwich which we stated. It wasnā€™t a drink in a paper cup that one would have to worry about dropping and make a mess. We think a warning about eating in the museum would result in immediate removal would be a sufficient enough deterrent for the majority of people visiting. In the end, better communication may have prevented this spoiler.
Blake1980
Nov 2021
Tim was a fantastic tour guide. You canā€™t get more authentic then him. He takes you to all the places you need to go, gives you info from a New Yorker perspective

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