All-Access 9/11: Ground Zero Tour, Memorial and Museum, One World Observatory in New York City booking from $109.00

All-Access 9/11: Ground Zero Tour, Memorial and Museum, One World Observatory

Overview

This full experience of September 11th sites in Manhattan includes a 90-minute guided walking tour of Ground Zero and the 9/11 Memorial, entry to the 9/11 Museum and One World Observatory. As you're led by a local New Yorker guide with personal connection to the events of 9/11, hear stories of tragedy and heroism and gain a deeper understanding of the attack and aftermath. Select from two departure times when booking.

City: New York City

Tue 19 Nov

Other dates

You can choose the date already on the booking website

Starting at $109.00

Make a reservation

Tue 19 Nov

Starting at $109.00

Make a reservation

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What's Included

Entry to the One World Observatory

Guided visit to 9/11 Memorial and Ground Zero

English Speaking Guide

Professional, local guide with a personal connection to the events of 9/11

Timed Ticket Access to the 911 Museum

Additional Info

Wheelchair accessible
Infants and small children can ride in a pram or stroller
Service animals allowed
Public transportation options are available nearby
Transportation options are wheelchair accessible
Suitable for all physical fitness levels
Tour operates rain or shine. A large portion of this tour is outdoors, so please dress appropriately and be prepared for the weather. The tour may be rescheduled in the event of poor conditions; in the rare case of downpours or unreasonable weather, the tour will be canceled and you will be offered a refund. However, the One World Observatory and 9/11 Museum tickets cannot be rescheduled since they are date/time specific
9/11 Museum policy: You will get a timed entry into the 9/11 Museum. Depending on availability, your ticket may be for immediately after your walking tour conclusion or some time later. The museum reserves the right not to admit you if you are early or late. You cannot re-enter the museum. There is a security checkpoint upon entering the museum. All large bags will need to be left at the coat check. You can bring in food and beverages must consume them in the Atrium level. No flash photography is allowed. No talking on cell phones
Freedom Tower policy: Tickets are only available for a specific date and time and cannot be used at any other time. The date will be the same date as the selected tour date. Typically, the entry time for the 10:30am tour is 2pm; the 2pm tour typically has an entry time of 5:30pm. The actual entry time may vary based on availability. In the case of no availability, you will be notified by the local tour operator to select another date, another tour, or a refund
Also note, in case you are approached by street booksellers, they are not affiliated with us.
Face masks required for travellers in public areas
Face masks required for guides in public areas
Paid stay-at-home policy for staff with symptoms

What To Expect

St. Paul's Chapel

We will start the tour at St. Paul's Chapel, New York City’s oldest public building still in continuous use.

The Oculus

The outside structure of the World Trade Center Transportation Hub, is the subway entrance and extensive shopping center.

FDNY Memorial Wall

Listen to the heroic stories of the emergency responders.

One World Observatory

End your day with a trip to the top of the tallest building in the Western Hemisphere. Spend as long as you like at the top but average time spent is 1 hour (unguided).

The National 9/11 Memorial & Museum

After the tour enter the 9/11 Museum with our exclusive skip the line entry. The museum is unguided and you will have 2 hours to explore at your leisure.

Show 2 more stops

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Traveler Photos

Reviews (1000)

Bob_M

Nov 2021

Tour promised skip the line access to 9/11 Museum. When we got there we were told the skip the line was only for purchasing tickets. Stood in line for 45 minutes. For both the 9/11 Museum and One World Observatory we were on our own. Our tour guide took us through the Oculus (a glorified mall), a 30 minute bagel break, and the footprints then cut us loose. We had trouble hearing him throughout his portion of the tour. Skip this “tour” and do everything on your own.

Response from Host

Nov 2021

Hello, I'm sorry to hear about your experience. Please note that the Museum and Observatory can have busy lines but your entry will still be much more quick if you already have tickets vs having to wait in line to purchase these and then wait again to enter. Regarding your guide, I would be interested in knowing which date and time you were there so I can provide this specific feedback to the guide. Thank you.

Joanna_s

Nov 2021

I did the tour on Monday November 8 Tony was my guide honestly he wasn’t great at all seemed like he was in a rush to do the tour and get out I considered it a waste of money my expectations were high because I’ve never been to New York I’ve always wanted to see it for myself and I have a great sensitivity to 9/11 honestly got better more descriptive and informative info of 9/11 documentary’s on social streaming platforms than from him he talks to fast and doesn’t really let you ask questions and starts moving on quickly I wanted something with more heart and compassion to be my guide someone who was really there on the tragic day something with true insight the museum was so sad and had lots everything from that day I felt so terrible I did cry but it was an experience I needed to see for myself the one World Trade Center tower was so beautiful and unique gorgeous skyline from above I do recommend you do everything but the guided tour you can honestly just research yourself or get a different tour guide not Tony Di Sante

Response from Host

Nov 2021

Thank you for feedback Joanna - I would like to look into this matter further and ensure that all guests are getting a quality experience from their guides.

JDominguez98

Nov 2021

Tim Douglas was incredible when giving his tour. He is knowledgeable and enthusiastic with the information he was providing. The energy was great, he is very personable and loves what he does - it truly shows! Ask for Tim if you are doing this tour.

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All-Access 9/11: Ground Zero Tour, Memorial and Museum, One World Observatory

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