All-Access 9/11: Ground Zero Tour, Memorial and Museum, One World Observatory in New York City booking from $109.00

All-Access 9/11: Ground Zero Tour, Memorial and Museum, One World Observatory

Overview

This full experience of September 11th sites in Manhattan includes a 90-minute guided walking tour of Ground Zero and the 9/11 Memorial, entry to the 9/11 Museum and One World Observatory. As you're led by a local New Yorker guide with personal connection to the events of 9/11, hear stories of tragedy and heroism and gain a deeper understanding of the attack and aftermath. Select from two departure times when booking.

City: New York City

Mon 18 Nov

Other dates

You can choose the date already on the booking website

Starting at $109.00

Make a reservation

Mon 18 Nov

Starting at $109.00

Make a reservation

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What's Included

Entry to the One World Observatory

Guided visit to 9/11 Memorial and Ground Zero

English Speaking Guide

Professional, local guide with a personal connection to the events of 9/11

Timed Ticket Access to the 911 Museum

Additional Info

Wheelchair accessible
Infants and small children can ride in a pram or stroller
Service animals allowed
Public transportation options are available nearby
Transportation options are wheelchair accessible
Suitable for all physical fitness levels
Tour operates rain or shine. A large portion of this tour is outdoors, so please dress appropriately and be prepared for the weather. The tour may be rescheduled in the event of poor conditions; in the rare case of downpours or unreasonable weather, the tour will be canceled and you will be offered a refund. However, the One World Observatory and 9/11 Museum tickets cannot be rescheduled since they are date/time specific
9/11 Museum policy: You will get a timed entry into the 9/11 Museum. Depending on availability, your ticket may be for immediately after your walking tour conclusion or some time later. The museum reserves the right not to admit you if you are early or late. You cannot re-enter the museum. There is a security checkpoint upon entering the museum. All large bags will need to be left at the coat check. You can bring in food and beverages must consume them in the Atrium level. No flash photography is allowed. No talking on cell phones
Freedom Tower policy: Tickets are only available for a specific date and time and cannot be used at any other time. The date will be the same date as the selected tour date. Typically, the entry time for the 10:30am tour is 2pm; the 2pm tour typically has an entry time of 5:30pm. The actual entry time may vary based on availability. In the case of no availability, you will be notified by the local tour operator to select another date, another tour, or a refund
Also note, in case you are approached by street booksellers, they are not affiliated with us.
Face masks required for travellers in public areas
Face masks required for guides in public areas
Paid stay-at-home policy for staff with symptoms

What To Expect

St. Paul's Chapel

We will start the tour at St. Paul's Chapel, New York City’s oldest public building still in continuous use.

The Oculus

The outside structure of the World Trade Center Transportation Hub, is the subway entrance and extensive shopping center.

FDNY Memorial Wall

Listen to the heroic stories of the emergency responders.

One World Observatory

End your day with a trip to the top of the tallest building in the Western Hemisphere. Spend as long as you like at the top but average time spent is 1 hour (unguided).

The National 9/11 Memorial & Museum

After the tour enter the 9/11 Museum with our exclusive skip the line entry. The museum is unguided and you will have 2 hours to explore at your leisure.

Show 2 more stops

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Traveler Photos

Reviews (1000)

Sarah_S

Nov 2021

So disappointed. My husband and I had been wanting to visit the 9/11 Memorial for so many years. We finally got the opportunity to plan a trip to New York for this last weekend. There were numerous companies who offered tours for the 9/11 memorial and after much research, I pre-paid for tickets for this company to ensure we would have a memorable visit. Unfortunately, we were to travel on American Airlines and arrive in New York the day of our tour. We were one of many hundreds if not thousands of flights canceled by the airline on Monday. As soon as I knew our flight was canceled, I reached out to the company not once but twice to ask if they were willing to work at all with a refund or even a portion of a refund since the circumstances were out of our control. I explained the flight cancellation and how disappointed we were to not be able to make it to our tour. This morning I received a message from them stating that because I did not give 24 hours notice from our tour time, there were no refund options. I had already explained to them, that due to the circumstances, giving 24 hours notice would not have been possible and I contacted them as soon as I knew. My husband was a Marine who served time in Iraq after 9/11. After his time in the Marines, he went on to become a firefighter where he has spent the last 15 years. We were so looking forward to finally being able to visit the 9/11 memorial grounds and to pay tribute to all the lives lost there that day. It is so sad that this company found it more important to keep our $210 for a tour we could not possibly attended than to do the right thing and refund our money. Do not choose this tour company. There are so many options out there, choose another.

Anna_P

Nov 2021

Ray our tour guide really brought everything full..it was very surreal and emotional being that this was so close to home for my husband and I

Janet_M

Nov 2021

Our guide was wonderful. He shared his personal experiences which helped us understand what was going on. It was a great day.