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All-Access 9/11: Ground Zero Tour, Memorial and Museum, One World Observatory

Overview
This full experience of September 11th sites in Manhattan includes a 90-minute guided walking tour of Ground Zero and the 9/11 Memorial, entry to the 9/11 Museum and One World Observatory. As you're led by a local New Yorker guide with personal connection to the events of 9/11, hear stories of tragedy and heroism and gain a deeper understanding of the attack and aftermath. Select from two departure times when booking.
City: New York City
Tue 24 Dec
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You can choose the date already on the booking website
Starting at $109.00
Tue 24 Dec
Starting at $109.00
Make a reservation
What's Included
Entry to the One World Observatory
Guided visit to 9/11 Memorial and Ground Zero
English Speaking Guide
Professional, local guide with a personal connection to the events of 9/11
Timed Ticket Access to the 911 Museum
Additional Info
  • Wheelchair accessible
  • Infants and small children can ride in a pram or stroller
  • Service animals allowed
  • Public transportation options are available nearby
  • Transportation options are wheelchair accessible
  • Suitable for all physical fitness levels
  • Tour operates rain or shine. A large portion of this tour is outdoors, so please dress appropriately and be prepared for the weather. The tour may be rescheduled in the event of poor conditions; in the rare case of downpours or unreasonable weather, the tour will be canceled and you will be offered a refund. However, the One World Observatory and 9/11 Museum tickets cannot be rescheduled since they are date/time specific
  • 9/11 Museum policy: You will get a timed entry into the 9/11 Museum. Depending on availability, your ticket may be for immediately after your walking tour conclusion or some time later. The museum reserves the right not to admit you if you are early or late. You cannot re-enter the museum. There is a security checkpoint upon entering the museum. All large bags will need to be left at the coat check. You can bring in food and beverages must consume them in the Atrium level. No flash photography is allowed. No talking on cell phones
  • Freedom Tower policy: Tickets are only available for a specific date and time and cannot be used at any other time. The date will be the same date as the selected tour date. Typically, the entry time for the 10:30am tour is 2pm; the 2pm tour typically has an entry time of 5:30pm. The actual entry time may vary based on availability. In the case of no availability, you will be notified by the local tour operator to select another date, another tour, or a refund
  • Also note, in case you are approached by street booksellers, they are not affiliated with us.
  • Face masks required for travellers in public areas
  • Face masks required for guides in public areas
  • Paid stay-at-home policy for staff with symptoms
What To Expect
1
St. Paul's Chapel
We will start the tour at St. Paul's Chapel, New York Cityā€™s oldest public building still in continuous use.
2
The Oculus
The outside structure of the World Trade Center Transportation Hub, is the subway entrance and extensive shopping center.
3
FDNY Memorial Wall
Listen to the heroic stories of the emergency responders.
4
One World Observatory
End your day with a trip to the top of the tallest building in the Western Hemisphere. Spend as long as you like at the top but average time spent is 1 hour (unguided).
5
The National 9/11 Memorial & Museum
After the tour enter the 9/11 Museum with our exclusive skip the line entry. The museum is unguided and you will have 2 hours to explore at your leisure.
Show 2 more stops
Cancellation Policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
Traveler Photos
Reviews (1000)
jilldaniells12
Dec 2022
The best tour we did and also the most interesting. We did not realise that there was seven towers. The guide took us round the outside of the memorial, then left us to go round the exhibits in the museum. Lots to look at. We then went up the observatory which gave fantastic views, a pity there was no outside area. You really need to give yourself a full day to really appreciate everything that is there.
David_M
Dec 2022
Fantastic tour well detailed by Richard Nalley, very interesting, well organized, which had everyone's attention. The National September 11 Memorial with the 9/11 Memorial Museum was stunning, . It features displays that include artifacts, photos, and videos, presenting the story of 9/11, as well as the aftermath and impacts.A must take tour. The Freedom tower,an iconic New York landmark, with its fabulous view of New York. I recommend booking the All-Access 9/11: Ground Zero Tour, Memorial and Museum, One World Observatory .
Trail302063
Dec 2022
You can do this on your own reading the plaque around each space and paying your fee directly to the museums and landmarks that you want to see. The guide, smelled like whiskey so bad! He talked with a ā€œspeakerā€ that you couldnā€™t hear. I would have had a much better time not going with the ā€œtourā€. This was sold as a tour. first thing that was put off by, he portrays himself as a survivor and running to his office. However, he was not directly at ground zero. I would have not been as put off has he been honest from beginning. Second, YOU DO NOT GO INTO THE CHURCH. You stand outside of it. You get counted into the visiting church count, but he does not allow time for you to go in. You go around the cemetery. But you do not go in. Itā€™s solely a meeting place. In our tour day it was the worst weather day. It poured our entire ā€œtourā€. We were threatened with calling police because our tour guide continually obstructed the entrance to building 4. He doesnā€™t actually go in to the 9/11 museum so you are paying him but he is only guiding you for 2 hours. Itā€™s cheaper to ā€œtourā€ on your own.
Response from Host
Dec 2022
Thank you for sharing your feedback of the tour. I'm sorry you didn't have a good experience with our tour. We take concerns like this very seriously. I ask that you send any more details such as who your guide was to [email protected]. We will be investigating this on our end.

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