We got an email confirmation of the tour yesterday, arrived 15 minutes early, as directed, but no one from Estes Park Guided Tours ever showed up.
We called the number provided and left a voicemail and sent an email to the address in the confirmation. No response to either. At 5pm we noticed our money had been refunded. No one bothered to respond, explain, apologize for wasting our day. Obviously very disappointed with this company.