Subtracted 1 star because of Trip Advisor's mistake. We booked a 3 hour historic Guided E bike tour through Trip Advisor, but when we arrived we were told by the 2 owners that Trip Advisor had erroneously allowed us to book into another group's private tour. They said we should have booked directly on their website,, and that it would have been cheaper as TA charges more. We were not allowed to ride along the private tour, so they sent us off with a map on a 2 hour self guided tour with an outline through the very busy streets of Asheville to a bike path along a river. We'd never been to Asheville, so we had to stop every few minutes to look at the map as we got lost quickly. The owners apologized for the inconvenience and paid us back for the extra hour we had spent on the 3 hour guided tour. They also gave us a free hour, but after 1 hour of having to stop every few minutes to check the map, we got tired of trying to self navigate and headed back to end 1 hour early. We were quite disappointed because we had been very excited to go on a guided tour of the historic parts of Asheville. Instead we spent our time avoiding getting hit by vehicles on busy roads and then biked along a river with heavy loud traffic and factories along one side. We wished we would have asked for our money back and driven in our truck around the historic parts of Asheville instead of going on the self guided ride. The owners were very nice, accommodating, and helpful inspite of Trip Advisor's mistake, and I'm sure it would have been a wonderful 5 star tour had we been able to get one. MAKE SURE TO BOOK ON THEIR WEBSITE INSTEAD OF TRIP ADVISOR!