This was so disappointing. Started off with a very rude staff member checking us in. The flights were fun for my grandson, however the last "high flight" I paid extra for they did NOT even take him up high! I should have demanded my money back but I did not want to bring a negative experience to my Grandson's time there (he has flown before and can maintain the correct body position for high flights so not sure why he was not given what I paid for) We were here last year and the experience was so much better, this visit they spent SO much time pushing (hard) for us to pay even more then I already did for extra's and to buy flights for another visit, my goodness I had already spent $170 for 3 & 1/2 minutes of air time, absolute rip off!! I doubt I will be going again after this experience. They need to back off on the pushing of sales, both myself and another mother there were extremely uncomfortable and getting fed up with it.