World class dinner cruise for a special occasion. The views, food and people were amazing. I would do again in a heartbeat.
The trip was per booked before our arrival in New York and we confirmed on arrival, so far so good. On arrival at the boat we were told our vouchers had to be exchanged for tickets, we were not told this when confirming. However, no problem ticket office just the other side of the car park.
Once on board we were shown to our table, it was side facing in the middle of the boat. Our seats were not chairs but a low sofa type seat and my wife being short found it uncomfortable reaching up to the table, there were a number of tables designed to seat 8 people which had only 1or2couples on them and we asked if we could be moved as these tables had proper dining chairs with them. Our request was soon granted without any fuss.
The meal.
Our orders were eventually taken and our first course eventually arrived some 45 minutes later. My chowder was fine but my wife's lobster with rice was only luke warm.
The main course arrived some 1 hour and 15 minutes later and both our dishes were barely warm, my beef was tender and placed on barely a spoonful of mashed potato with one carrot, my wife's meal was equally scant.
Dessert was very tasty but served 30 minutes later, just 30 minutes before the end of the cruise. So little time for dancing before docking, some guests were still being served 10 minutes before docking.
The boat and the voyage were fine but the food and time taken to serve was disastrous.
Do not book this trip if you want reasonable service and good hot food.
Cruise was taken in April this year.
Another point was that passengers were constantly going to the outside deck for photo shots which let in all the cold evening air and we had to sit with jackets and cardigans on.
The dress code in the booking was smart suits for gents and evening or office wear for ladies No Jeans. However, a good number of passengers did not adhere to this and were very casually dressed and were not turned away as it stated in the booking conditions.
The best night ever! The views, the meal, the entertainment and the atmosphere were fantastic. One of the best trips I have ever been on. I would book this again and again if and when I return to New York.
Carole Fish