We looked at several zipline options online before booking this tour. I thought that one of the other company's had a more exciting video and was going to book that one, but my kids really wanted to try Hawaii Zipline Tours since it went over a waterfall. WOW are we glad we listened to our kids! This company stands above and beyond in every aspect. Every minute of this experience was top notch.
Upon arrival, it was obvious that this was a well-run, professional business. Their offices were clean and stylish and welcoming. We had ziplined before and now realize that our past experience lacked the safety features (scary!!) that we now know should be there; Hawaii Zipline Tours puts safety at the forefront. They check your gear over and over and do all the logistics/hookups so you don't have to worry and just can ride and enjoy.
The guides were funny, well-trained and accommodating. Jakapan (spelling?), David and Cassie were our guides. They take you out to the ziplining location in a van which was clean and well maintained, and it is a short ride with an off-roading feel to it. I wasn't too excited about ziplining over the fields of a 'farm' until I saw what it actually was. Not only is this ziplining but also a tour of banana farming, sugar cane growing and beautiful flowers and incredible scenery of a gulch with waterfalls. So much fun! The view over the waterfall is a half-mile run and you have to do it to believe it. Breathtaking!
After it was all over, we went back to the office and were given samples of sugar cane and other goodies and travel information. Upon request, the guides gave us recommendations for great places to eat and tour which we used throughout the remainder of our time in Hawaii. They were spot on. Thanks to them we had some great meals and hit some great beaches and sights.
Thank you for a wonderful experience! Can't recommend enough!!!
Response from Host
Jun 2021
Wow, what an amazing review! Thank you so much for all your attention to detail. We really do strive for quality at our operation. We are so glad you had a wonderful time, and listened to your kids when booking us!
We hope you family vacation was memorable. We wish you the very best!
Mahalo!
Hawaii Zipline Tours