We had fantastic experience on our tour with Over the Falls guide Dale on 18 Sep. He was very knowledgeable, helpful and friendly. He gave us lot of information and managed tour very well.
The trip to Boston was amazing, loved the sites and experience. I cannot say the same for the abrasive tour director Joseph.
I asked a question about a large Baptist church near Harvard, he said 'there are lots of churches! I don't know what your talking about'!!
He galloped along from the bus drop of to Quincy's for lunch, said meet here, but he was actually in a different spot.
He told us on the trip back we were to watch "Casablanca" because it was the best movie ever made, he was asked why can't we see (Glory or similar) a movie relating to the history of Boston? He said people had requested this movie (ie: Joseph).
At the end we left $5 tip mainly for the driver, and told him he was very abrasive. He came of the bus and began questioning me and my husband as to what he did wrong, in the end we walked away.
I would go to Boston again tomorrow, BUT not with Joseph.!!!
My sisters and I had a terrible Tour Guide - Joseph !! The Tour itself was really nice, clean bus, lovely bus drivers (we had two) and enough comfort stops etc. But there were quite a few elderly people on our bus and Joseph rushed the whole day, would not let people stop to take photographs and was quite rude to anyone who asked questions. We found him to be quite arrogant and compared to any other tours we have done with you, not a good communicator (we felt we could have gotten more information from a travel brochure). The tour itself would have been fabulous, had we had a different guide. His heart was not in it, and he merely went through the motions, and then at the end of the day, started to try and smile so he would get his tip. Well he didn't get one from many on our bus. Loved Boston and the Trip, disliked him immensely, sadly.