I went to Busch Gardens Tampa Bay on August 2nd with my husband and 4 teenagers, who were excited to experience the roller coasters. We arrived shortly after the park opened and it rained intermittently in the morning. Not a single ride was operating during this time. We purchased drink bottles and ate lunch believing a ride would open at some point (because according to their app, the rides were open and had short wait times). Eventually we heard the sound of a roller coaster being tested, so we got on line. It sounded like a stampede of excited park goers racing toward the lines. Suddenly, a storm began & the ride never actually boarded passengers. At 5:30, we got on the guest services line to attempt to get a refund, but the customer service supervisor, Heather, was rude and condescending and did not care that we spent over $500 to NOT RIDE A SINGLE RIDE. She said since our tickets were scanned, all she could offer was a rainy day return ticket. I inquired as to why they wouldnāt warn people that no rides were operable & explained that we felt we had been scammed. She was completely unsympathetic. Additionally, she said since we bought tickets from AAAā¦gaspā¦a 3rd partyā¦.we would need to take our issues up with them. How would AAA know how bad our experience was at the park? Anyone could call & claim that something went wrong on their visit. If you accept a ticket, you should be responsible for dissatisfied customers at your own park. Iāve been to many Six Flags parks, Disney & Universal and NEVER experienced anything like this. Please donāt go!!!! I promise youāll regret it!