We had made reservations but, sure to inclement weather, the ride was cancelled by the vendor. They notified us by email a couple hours in advance so we could make other plans. They did refund us the payment we had made. They were good about sending reminders of the ride, and had good instructions where to get too the carriage rides. They do offer step stools to assist getting in and out of the carriages.
Response from Host
Nov 2023
We are delighted to read you had a good experience from start to finish with our horse carriage company. Your satisfaction meant everything to us at the Official NYC Horse Carriage Rides EST.1979. Thanks again for trusting and supporting our company for your Central Park Horse Carriage Ride experience.