There wasn't an appropriate Tripadvisor selection but to be accurate, I really did the "Hana-Haleakala Tour" DOORS ON flight, NO cliffside landing. My husband did the West Maui-Molokai tour instead which he found not as interesting as my flight. In the beginning, they'll take your photo & video the flight, which you can buy or not afterwards. Cap'n Kirk was great, informed us of what we were seeing, engaging us 6 passengers as we went along in a humorous way. The staff seat you in accordance with weight. I sat behind the captain which was perfect as there was ample leg room.
I loved the entire experience! If you want to do a helicopter tour, choose Air Maui (perfect flight safety record, clean office facilities, attentive staff). If you are hesitant and want to know what it feels like, imagine going up in an elevator with glass windows open to the outside rising to the top of a tall storied building. You'll be rewarded with amazing sights above the ground, feeling like you're touching the clouds, looking into craters, waterfalls, cliffsides, other islands in the distance. Totally worth it!! Would do it again!