The day before our trip I wanted to add another friend to our trip but i was told they were completely full and we couldn't add another person to our raft. I thought it was a long shot but worth the ask. However, when we finally get in our boat, we learn that we are the only ones in it! Just the 5 of us. Room for at least 4 more people! But yet they told me they were 'full'. I think that is more like poor coordinating on their part. I understand keeping families separate as well but there was room. Other boats had 7-9 people in them. Even though we were highly disappointed we couldn't bring another person, there were 3 of us who never rafted before and they had an amazing fun time. Jude was our guide and was super chill. Kept us safe and let us have fun. I was a little shocked at their lack of pushing the photos on us to purchase or even the mention of tipping. I felt there was a big lack of energy in all the guides in my opinion. I've been on trips where they at least have a tip jar placed somewhere but we had to actually go knock on the office door to see if our guide was in there so we could thank him. They all just seemed to disappear after getting off the bus. Maybe it's the new covid way.. but strangely different than i've seen before. If was a fun day, but not enough to make me say they are best. Definitely will try a different company next time just to experience the difference.