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Empire State Building Ticket Optional Upgrade to Skip-the-Line and 102nd Deck

Empire State Building Ticket Optional Upgrade to Skip-the-Line and 102nd Deck

Overview

Soaring 1,454 feet above Midtown Manhattan from base to antenna, the Empire State Building (ESB) is the World’s Most Famous Building. Our 86th Floor Observation Deck, open daily, offers the highest 360 degree open-air vantage point in New York City and on a clear day, you can see up to six states–New York, New Jersey, Pennsylvania, Delaware, Connecticut and Massachusetts.

Immerse yourself in the Empire State Building story on your way to the top. Located on the 2nd and 80th floors, exhibits are open to all ticket holders.

Choose to upgrade to the Skip-the-Line ticket to make your way down the red carpet and skip all the lines on your way to the Main Deck. Experience the convenience of an expedited journey to the top of the building.

For the ultimate experience, upgrade to include the observatory on the 102nd Floor. Take your New York City experience higher. Our reimagined 102nd floor offers unmatched, floor-to-ceiling views stretching up to 80 miles on a clear day.

City: New York City

Sat 21 Sep

Other dates

You can choose the date already on the booking website

Starting at $47.91

Make a reservation

Sat 21 Sep

Starting at $47.91

Make a reservation

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What's Included

Free Wi-Fi on-site

Access to second floor immersive exhibits

Access to 86th Floor Observatory

Optional Upgrade to Skip-the-Line Express Ticket and/or 102nd Deck

Admission to the Empire State Building

Route and map

Meeting point

Open in Google Maps

New York City
20 West 34th Street

This voucher is your ticket & can be scanned directly at the turnstile on your mobile device - NO NEED TO VISIT TICKET WINDOW. No refunds due to weather conditions, length of line or wait times.

Masks are optional for all guests at the Empire State Building Observatory Experience. For guest comfort, Observatory staff is fully vaccinated and will continue to wear masks.

Important Note:
• Everyone must go through the security check when entering the building
• No glass or bottles are permitted to be taken to the Observatory
• Cameras and camcorders are allowed, but no tripods
• You can ONLY bring carry-on-size bags and backpacks
• There are no rooms to check coats, packages, baggage or suitcases, so please don't bring them to the Observatory

End point

This activity ends back at the meeting point.

Additional Info

Wheelchair accessible
Infants and small children can ride in a pram or stroller
Service animals allowed
Public transportation options are available nearby
Transportation options are wheelchair accessible
All areas and surfaces are wheelchair accessible
Suitable for all physical fitness levels
No refunds due to weather conditions, length of lines or wait times at the building
Infant tickets for children 0-5 years are free and can be picked up at the ticket office upon arrival
Regularly sanitised high-traffic areas
Masks are optional for all guests at the Empire State Building Observatory Experience. For guest comfort, Observatory staff is fully vaccinated and will continue to wear masks.

What To Expect

Empire State Building

Experience the views at the center of it all. Set in the heart of Midtown Manhattan with unmatched vistas of New York City and a panorama that stretches across six states. Immerse yourself in the Empire State Building story on your way to the top. Located on the 2nd and 80th floors, exhibits are open to all ticket holders. You may proceed directly to the turnstile with your voucher.

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Traveler Photos

Reviews (1000)

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CynW09

Jan 2020

We have been to a few different places and my 17 year old liked this one the best as it also had the history of the Waldorf Astoria being there before the Empire State Building. It was neat for me to walk in the same halls as where my Nana walked many years ago as an employee of Western Union. The weather was gorgeous today and extremely windy on the 86th floor, I was glad we had jackets with us. Everyone was extremely friendly and one of the elevator guys had quite a sense of humor. I would recommend this to anyone wanting to see a part of NYC history as well as spectacular views!

Abi300899

Jan 2020

We visited the Empire State Building just before Sunset, which was really nice and we could take nice photos.

timothy647

Jan 2020

Nice views from the top etc etc yada yada, but is it worth the price AND enduring customer service from employee who clearly have no fear whatsoever of their behavior resulting in consequences? Not for us. We arrived in the ESB lobby this afternoon, a freezing January weekday during low season, but of course this is NYC so there are still a decent number of tourists even if there’s no line. That doesn’t seem to resonate with the lobby entrance staff though. More than a dozen of us had accumulated by the reception desk over the course of several minutes before a staff member could finally be bothered to give instructions as to where to go. Unfortunately by this point, we had already purchased the express line tickets (a $70+ premium over the base rate for two tickets) from the only ticket dispensary in sight. It turns out that regular tickets are available if you go around the lobby, but this wasn’t clearly marked. Obviously an attentive staff member could’ve stopped us from wasting money on skip the line tickets when there’s no line, but that would require them to actually work on the job instead of drinking in the janitor closet or whatever it was that made them unwilling to attend to guests in a timely manner, and that just wouldn’t be a reasonable expectation, would it? The staff member was attentive enough to comment on what a waste it was to buy the express tickets though, so thanks for that? I then asked whether it would be possible to get a refund on just the express option on the tickets and she just laughs and mutters something about “foreigners”, even though we’re US citizens and speak accentless English. We were so shocked that we had to take a few seconds and stare at her to see if she realized what she just said, but she just looked away and pretended nothing happened. Most staff at the observation floors weren’t much better, to the point where you’d think they might be taking bets as to how rude and unhelpful they could openly be without any repercussions whatsoever. Again, it’d be understandable to a degree if this was peak season on a summer weekend when they’re getting swarmed, but there was nowhere near enough people today to justify this kind of can’t-be-f’d attitude. A few of them literally couldn’t even be bothered to speak when we asked for directions to the next floor—they just pointed around the corner without even looking at us. Oh and it turns out that the next elevator up was actually right next to the one we came up on—they just made us go around the entire floor for their own amusement, I guess? I have no idea what management thinks is acceptable customer service, because as things stand they may as well be prison guards minus the physical abuse, but at least prisoners didn’t pay $200+ for the pleasure. Strongly, strongly suggest staying far away. There are plenty of other observation decks available across the city. For example, we went up to Top of the Rock a few days earlier and their staff clearly cared about actually being employed.

Response from Host

Mar 2020

Hi timothy647, Thank you again for sharing your experience. I would like to hear more about your visit. Please reach out to us at [email protected]. Thank you, Steve Tarca