Directions sent us through a national park, so we had to pay an extra $25. Our time was changed from 3 to 4:30, so we had to make changes to our other plans. Was only an hour ride, not stated in advertisement. Beautiful location, nice horses, or guide was different. Good ride for total novices.
Response from Host
Feb 2022
Hi. š We are so happy to hear you loved the horses and it was a good ride š„° FYI for people reading our response it is advertised as 1 hour on the horses on Viator. We also send emails stating what to expect as for the tours and length so riders know how to schedule their day. š
We also do inform/ warn every person via text and e-mail to not go through the tolls to avoid paying the $25. We want to save you money šµ
You can come to us easier through Las Vegas charge free. We do give clear directions to come to us through Vegas.
You booked a Sunset Tour which departs at 4:30 pm and not 3 pm. We wanted to make sure you get what you paid for and saw the sunset which is such a pretty view š