I took this trip on Thanksgiving with my husband, teenage son, and elderly parents. Pick up at our hotel in Hollywood was prompt and our guides for the day were great. Air boat tour with Jeremy was perfect--he was very friendly, engaging, and funny. We saw a number of different birds including osprey, great blue heron, vultures, 6-7 alligators, and the beautify landscape. Alligator Boys show with Kevin was really good as well. Highly recommend, especially if you don't have a car.