The bus trip there was not comfortable going and even worse coming back when we stopped for a bite of supper in a place where the toliet did not flush, no toilet paper and no soap for washing hands. There is no way I would have eaten there. However the time in Key West was enjoyable and the Key West tour guide was excellent. Need better buses with more leg room and more comfortable seats. Julia
We took a day tour down to Key West. The tour guide spoak broaken English and had very little knowledge of any area that we traveled through. We expected some information about the different Keys that we passed through. At one time we passed an airport and his information was "on your right is the Key (I don't remember which key) airpport." The tour was very unorganized. Our day on Key West was very good. The trollys are worth every penny and the time. The guides were very knowledgeable and at least had some personnallity. I wold not recommend a "Viator" tour to anyone.
We were allowed to believe by the phone sales agent that this was a boat tour and when we tried to cancel were told the window to cancel had closed. All of that said, we ended up having a wonderful time on the BUS trip to Key West. The driver and seasoned pro gave a great narration (in 2 languages) along the trip. We would absolutely recommend this tour to anyone.