Tour started out great, with re-confirmation the day before and the morning of the tour. Pickup on time by Paul in a very nice SUV, and provide a continental breakfast and waters. Nice drive out to the park, with good commentary. Once at the park, told to get in line for 30 minutes, and board park shuttle to the first stop. Well, 1 1/2 hrs later of waiting, we finally boarded the shuttle, and then 30 minutes later, we were told by Paul to get off and re-board to return to our original location. It is now 1:30pm, and we only seen the park from the inside of a standing room only bus. We then headed to the upper road of the park, for a 20 minute photo op at a view point. Then it was time to leave the park. We were not given any free time to walk around park, or do a short hike (30 min) on one of the many trails. This was advertised as a 12hr+ tour, and we did 10 1/2 hrs door to door. Ive done other van tours to Zion, where we were dropped off by the van at Canyon View trail for a hike, and picked back up an hour later. Plus we did four different 5 minute view point photo ops. This tour by Sweet, was done mostly by looking out of the window of the SUV.