The Defiance team is incredible. The operation runs like clock-work, and the entire process was straightforward and efficient from start to finish. Our guide on the water, Jeremy, was fun, engaging and clearly knowledgeable about the river and the canyon, not to mention managing a raft full of rookies.
But beyond the rafting itself, Defiance went above and beyond to make it a memorable experience. Jeremy led the bus in singing "happy birthday" to one of our rafters. We accidentally left a backpack at the entry point up river, and the team went out of their way to retrieve it later in the day.
In short, we couldn't have hoped for a better experience. Kudos to the Defiance team. We'll be back!!
Response from Host
Jun 2020
Thank you for doubling back and sharing your experience, Steve. We take pride in offering a brief respite from the hustles of life and it's important to us we prove up on that ambition from the point of initial inquiry to the wave goodbye at the end of your raft trip. And your feedback is greatly appreciated and never taken for granted. Thanks again and hopefully we'll get to see you and the rest of the gang again before too long! Take care ā Gregory