I have been to both South and West Rim. I highly recommend using this company. They picked us up from a nearby hotel, the Mirage. We went to a car park and changed. Which is way better than going to a big depot like the time before. The sandwich was nice, unlimited water. The driver Anthony was awesome, very informative and funny. I preferred this trip to the West Rim, which included a 2 mile walk with the canyon to our right. It was a great day which ended with us getting Cocktails.