Iām giving this four stars because the man who answers the phone is pretty damned rude-story about that below. The captain went out of his way yesterday to find orcas, driving 100miles around the islands in four hours, relentlessly searching, and we are eternally grateful to have been able to see these magical sentient beings. It was a beautiful family of four orcas with a new calf, and Katie filled us in on the orca research on this family and other transients, their markings, behaviors, habitat, and other information. She was very informative. We had to go into Canadian waters to see them, which was a blast in and of itself. The weather was amazing.
However, the phone call we made to find the location of the meeting place was very annoying. Trip Advisor says is in Eastsound, which is on the north side of the island, and when we called about the confusing directions, the man sounded very testy when he said it was by the ferry terminal. Obviously, heās had to do this before. So why not fix the confusing wording so you donāt get sick of telling your paying customers? We told Katie about the wording and she said, I believe prompted by someone, that āEastsoundā is essentially the whole island, and implied that isnāt a problem. Well, unless you live on the island, youāre not going to know that, of course. We get it that dealing with tourists is tedious, but this seems like an easy fix to not have to answer the same question repeatedly, and to not be rude to your customers who are just trying to get to your location. Luckily, the rude person manning the phones didnāt take away from our orca sighting shine.