when is a tour bus not allowed in to drop its guess off, went it is a Kaimana Tours ones, we waited near the entrance for about ten minutes before someone told the driver to drive to entrance and we were finally let in, to which there was plenty of spaces for tour buses, time changed the day before for pick up. it would have been better if we had took the bus rather than use this tour company
Response from Host
Aug 2019
Aloha ,
Sorry but the driver needs to respect Hanauma Bay rules , if they told the driver to wait , he needs wait . If you had the bus taken or an Uber would’ve have to wait as well , since the drop off area was at max capacity .About the change on your tour time , it’s stated on the website that if the tour doesn’t reach enough customers can be change to other time or another day of your choosing. Taking our tour package shuttle and snorkeling gear always are the best choice . Aloha .