Hello Haywood, we're sorry to hear about the challenges you faced during your experience at Hard Rock Cafe. Your feedback is essential to us, and we want you to know that we are committed to learning from every review to enhance the overall guest experience. Would you please reach out directly to our Manager Partner at
[email protected] so we can learn more about your experience? We appreciate you taking the time to share your experience, and we hope to have the opportunity to provide a better visit in the future.