The guide was very good, the captain friendly and overall it was a pleasant and interesting experience. Initially, I thought the price a bit steep but the description said that you get a glass of wine or champagne as part of the trip, so I thought that would explain the extra cost. However, we never received the drink which brings me back to feeling it is overpriced.
Response from Host
Oct 2022
Hi Deborah! Thanks so much for the review, and for joining us for a Haunted Boat Tour. A couple of things to clarify: Our Haunted tours are priced at $27-$30 (children/adults), which we feel is very reasonable, considering our costs to run our tours. I don't know what you paid for the tour through Viator, a third party website, but you definitely paid more than going directly through our website. (I'm guessing you were the party of (4) this past Sunday at 8pm, which was indeed booked through Viator/TripAdvisor.) Although Viator is a helpful tool to many, my suggestion to everyone is to try to book on a tour operators direct website to avoid extra service charges.
In reference to the wine: we do not advertise or offer complimentary wine or prosecco on these particular tours, that is something that we do on our Twilight River Cruises only. Perhaps you were reading about our different tours and got confused, as our Haunted rides have never included beverages in the 5 years that we've been running them.
Hope this cleared things up a bit and thanks again, we do appreciate your business and are happy that you enjoyed the tour with the Providence Ghost Tour guides!