The tour was good. Our tour guide Marilyn was great. The person that we spoke with (I can't recall her name) in the ticket area (waiting room for the tour) was fabulous. The tour is fun, and funny. I would have preferred (and expected) something more spooky and ominous than funny. Tom in the wax museum was great in his character. If you are looking to be entertained, I recommend this tour. If you are looking to get a chill down your spine ... not so much