This was the best of the best tours. We were impressed with the entire staff. My friend had never flown. Our pilot, Brook, saw that she was nervous, and almost instantly put her at ease. He even stayed low and taxied down the runway, before going up. He explained everything to ease her fears. Once she relaxed, he was a very informative tour guide. We got to see where "The Green Mile" was filmed. Brook answered all of my questions with patience. I only wished I had booked a longer tour.