Only book as many passengers that can fit on boat and be able to sit at a table for dinner. Food cold, rude bartender, other customers so rude to historian and talked and yelled so loud that no one could hear her presentation. Food was cold, hard and dry, no options. Not worth the money.
Response from Host
Oct 2021
Aloha Zenfrog6,
We value all of our guests' feedback. It's unfortunate that your experience was in your opinion "not worth it".
Licensed vessels are approved by the United States Coast Guard to operate at 100% capacity. Instead of our capacity we run at at 57 percent of our capacity with our guests safety in mind.
I have been away from the island for the last 12 days and have just replied to over 20 guests's five star reviews raving about our service, food and overall experience. Reading your review confirms that while many people love our ocean adventures, we unfortunately cannot please everyone. We would have welcomed you to contact us directly in lieu of a public shaming.
None the less we wish you well!