The check-in process was simple. Our guide, Mickey, was great! She was very knowledgeable and threw in a few jokes. She amazed my 18 year old daughter with the details she shared and her driving ability through the narrow streets. We learned a lot of fun facts and even got to see Forrest Gump and Robert Smalls during our tour! The Old Savannah Tours Trolley is a great way to see Savannah and learn about the sites (and enjoy a breeze on a 95 degree day). We rode the entire tour and then went back and explored a few sites on our own. Thanks for a great visit and experience!!