Mobile52130453415
Apr 2022
The customer service from was excellent from the tour owner, Dave. The glass bottom kayak adventure I signed up for did not include a guided tour, which is an excellent option for some; however, I was with teenage girls without much experience and we were looking for a guide to point things out along the way. Even though it was within hours of start and past the 24 hour cancellation period, Dave provided me a phone conversation and the option to visit the Tampa location, which offers a variety of water toys, ebikes, and more. That option sounds like a great time, but was a bit of a drive for our final vacation day. Dave was understanding and refunded our money. Advice: when reserving, be sure you are clear on the kind of tour youāre signing up for, exactly where you meet, and communicate directly with tour in advance. The night time glass kayak tour the company offers sells out, so sign up well in advance.