Amazing trip! Picked us up right at the cruise ship docks on time and returned us back at exactly the time indicated on our trip - a relief when you need to catch a cruise ship in Alaska!!! The instructions/pictures on where to find them on the dock were excellent. The trip from the cruise ship docks to the marina where the bikes are located was about 20 minutes - easy, comfortable drive in a passenger van. Mary Grace, our guide, met us there. Bikes were brand new Pedego pedal-assist bikes. Helmets provided and after a review of the bike gears/pedal-assist panel, we did a couple laps around the parking lot to get comfortable and confirm seat height. Bike ride was on public roads but traffic was VERY light - felt really safe. Ride was hilly but with pedal-assist, it was an easy ride. There are two small waterfalls to see on the way so took breaks for pictures at each one. Then stopped after about a 5 mile ride at the state park. Trails at the park were VERY well maintained - almost the entire pathway is wood planked, not dirt, due to the wetness of the forest (a rain forest). You can go all the way down to the coast so there are a lot of stairs on the trail. Mary Grace was VERY knowledgeable and took us through the trails easily. Saw salmon spawning and amazing 700 yr old trees. Ride back was comfortable and easy. Mary Grace had snacks and drinks waiting for us at the marina where we left the bikes and helmets. Van ride back was comfortable and right on time - was never worried about making it back to the cruise ship! Would totally do this again - was a great day!