The Key West Conch Train Tour is disappointing; first of all, with our tickets purchased in advance we go to the main ticket office in front of the Conch Train station, there we wait for the next train announced in 25 minutes (there is one train every 1/2 hour). The train arrives, we get on, it leaves at the next stopping point (barely 2 minutes) and there, the conductor announces “at the end, everyone gets off! » I ask what should we do and she says to take the next train at the stopping point next door! … except that the next train leaves… in 30 minutes. Morality, we lost 55 minutes before starting the tour, all in 30 degrees. Then, we go down to the nearest stopping point at Southern Most Point, a 35 minute round trip and wait to take the photo (there are a lot of people!) so another 25 minutes of waiting to get back to the next Conch train and return to the station. In the end: around 3 hours to do the Conch Train tour is a lot when you only have 5 hours there!
Response from Host
Jan 2024
We were sorry that our tour did not meet your expectations. It sounds like it didn't quite fit in with your time constraints. You can read about our satisfaction guarantee by selecting, "100% Satisfaction Guarantee" on our website, trolley tours dot com. Or, go directly to trolley tours dot com/guarantee.