The bus was clean and comfortable and the tour guides were friendly. The tour was what they advertised, a bus trip down to Key West. I did not, however, appreciate the pressured sales tactics to try and get me to buy additional excursions (e.g. snorkeling, glass bottom boat). The guide was giving two members of the tour a difficult time because they did not buy any activities, and she stated they would be bored if they did not buy at least one. I ended up doing the trolley tour and that was enjoyable and worth the money. I also found the commentary about the history of Florida and the Keys quite rude and oppressive toward First Nations People. They skipped over the rich history and basically stated that the People died of Small Pox so European's moved in. I found that quite distrubing.