Misunderstanding regarding pick-up time. I heard and repeated/confirmed, 9:15AM. When van did not appear by 9:35AM, the Bellman at my hotel called the company. He was told 9-FIFTY for pick-up. Regardless, driver/van arrived 10:05AM. Ride was an experience, constant lane change, changed lanes in middle of intersection, (I believe) speeding, but regardless, arrived in one piece at Newark Intnl Airport.