What an experience! At the last minute (night before the tour) we decided our cold gear from Florida might not be enough to keep us warm on the glacier. Matt arranged for us to have cold gear and got us all set to enjoy our day! He and Carly were great guides! Took this tour with my 9 year old son, although we had a rough start getting his hat, gloves and face mask comfortably situated, once we did that it was smooth going.