This was a first class tour from start to finish. One of our two guides, Andrew, picked us up near the port. We had a small group of about 12. It was about a 20-30 minute drive to the lake. It went by quickly as Andrew shared facts about the city as he drove. Once we arrived, the second guide, Casey, had our gear ready for us. There were tailgating tents set up with seating for us to use while putting on the gear. The process was very organized. They provided jackets, gloves, pants, rain boots (plan to wear their boots. They were better than waterproof hiking boots), helmets, life jackets and a dry bag for extra clothing. They already had the snacks (granola, trail mix and fruit chews) in the dry bag. I was impressed by the nice quality and good condition of the gear provided. Safety was important, but both guides kept if fun. The kayaking took about 45 minutes. It was more strenuous for some (those who actually paddled the canoe than others (those that wanted to ride). We took multiple breaks. Once we arrived near the glacier, we hiked the moraine. We were not able to actually get on the glacier due to the rain and melting, but were able to enter into a cave that was created by the erosion. Both guides made sure we all had time to get great pictures. They actually took many of them for us. The guides were knowledgable about the glacier and surrounding area. It was very easy to talk with either of them. Once we finished paddling back across the lake, hot drinks were waiting for us. This tour was worth every penny paid. Wouldn't hesitate in booking with them again for another adventure.