Great experience! Better than expected. The crew was very nice and friendly. The indoor seating area and the deck were both very clean and nicely maintained. We were celebrating a special occasion in the family, and the tickets comes with a complimentary beverage so the complimentary champagne was nice. They use proper champagne flutes and not plastic ones, which I appreciated a lot. The ride is 90minutes and offers great views of lower Manhattan, Brooklyn bridge, Statue of Liberty, and midtown Manhattan. I will be bringing more friends here when they visit NYC.