This was a last minute excursion while we were visit New Orleans for a friendās wedding. I am so beyond happy we ended up doing it. To start, the shuttle picks you up from your hotel. Our driver Gary was AMAZING! Smooth driver, funny, personable, and very entertaining on the way to Oak Alley Plantation. The plantation was gorgeous, and the staff knowledgeable and friendly. They did an amazing job talking about the history, and not sugar coating the unfortunate realities of slavery. The gift shop had great snacks and drinks. We LOVED the blackberry mint julep frozen drink. We had purchased a special engraved glass on the grounds as well. We then proceeded to the shuttle, wherein we transferred to the swamp shuttle. In the scuttle, my boyfriend and I neglected to grab the bag with the special glass inside, and we were devastated. I emailed the operator to see if there was anything to be done and awaited what I thought was going to be a no. Upon arriving at the swamp tour, we were informed they had worked out a way to get the glass on the shuttle bringing us home. This was dealt with before the email had even been sent. The company is so on top of everything and willing to go above and beyond for their customers. Lastly, the swamp tour itself was everything I couldāve imagined and more. Captain Jason was great to talk to and eager to educate us on the 5 different ecosystems he took us through. We saw several gators, lots of birds, and even got to hold a baby gator! I would rate this experience even high if I could. A huge thank you to all of those who work so hard to make this such an amazing experience. We will be telling everyone we know about how great of a time you gave us!