From the moment we entered the door until we left I felt the group was running a professional service. Being a qualified fixed-wing pilot and air traffic controller myself, I had a critical eye looking at the operation. With my daughter joining me on the flight, I would not accept anything less than the highest degree of professionalism and the Air Maui crew did not disappoint.
Troy, our pilot for the flight was excellent in explaining some of the sights we were taking in as well as providing a smooth and well-managed flight. Having a soundtrack piped into our noise suppression headsets overlaid by his comments made for a fantastic experience among the supernatural beauty of Moloka’i. I think this guy may have one of the best jobs going, and his pride in his work and Air Maui really came across; he is an asset to the flight line.
Costco offers coupons for the experience, and you can then call the front desk to book and upgrade to the front seats if you wish (I highly recommend it!). Weight and balance are factors especially in a light helicopter so that is taken into account when assigning seats.
If you are going to splash for only one major or higher end activity while on Maui, this is the one to do it on!
Also a special thank you! to the office staff who went out of their way to find sizing in a particular souvenir shirt for me. Thanks so much ladies!!
Response from Host
Mar 2018
What wonderful comments and feedback to hear! Thank you very much for choosing to fly with us. I will be sure to let Troy know how much you really enjoyed his tour and flying skills. Like you said he truly is an asset to our company in both a wonderful tour guide and very skilled pilot. Not a bad office either huh! I hope you enjoyed the rest of your time here on Maui and we hope to see you again!