I'm now a repeat customer to Outer Island Expeditions. This summer we went on a whale watching tour and a kayaking tour with them. Last summer we went just on the whale watching tour. Each time the tour guides are crazy over qualified for this - and as a traveler, you win here.
Our guides Dr. Cat and Capt. Dylan were AMAZING. Dr. Cat told us about the geologic movement bringing in T-Rex fossils, along with loads of interesting marine life facts. Capt. Dylan was able to get us to a pod of seven transient orcas. One even swam RIGHT in front of the boat. We also saw harbor porpoises, seals, and a HUMPBACK whale. You can bring a camera, but really its better to experience the view without your face behind your phone. But if you must, per Dr. Cat's suggestion, just record and screenshot later on from the video, that worked out better than trying to get shots. Bring a windbreaker because their boats are fast.
On our kayaking tour, the crew was super flexible with us as they were able to squeeze us in a day before our scheduled time. Michelle was our tour guide and also was super educated and experienced in marine life. The gear was legit. The length of the tour was perfect. In a tandem kayak my husband and I shared the rowing (read, I got freaked out by the vast amount of water so he rowed the entire way back - and he survived). Bring sunscreen and waterproof shoes. They have dry bags available for your stuff. But still, I certainly wouldn't bring my phone along. Some young kiddos might find this challenging, depends on the kid.
I absolutely recommend the whale watching and kayaking tours. It's worth it!