Great tour!
We had the best tour from Guy... really nice, incredibly knowledgeable about wildlife, especially the manatees, experienced kayaker, and just generally a good group leader. We saw all sorts of birds and gators besides manatees.
We were late because of the brutal Florida traffic south of Orlando, and they patiently kept the group waiting until our arrival. I wouldn't recommend being that late because of the inconvenience it causes others, so when planning your trip there, prepare for the worst traffic! Tip well, because of the great guiding, and especially if you are late!